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Frequently Asked Questions

Why is ongoing staff development important?2023-05-13T11:18:19+00:00

Ongoing staff development is crucial in any industry, including retail. It helps employees enhance their skills and knowledge, improve performance, and prepare for career advancement opportunities. It also contributes to employee satisfaction and retention, as employees who receive regular training are likely to feel more valued and engaged in their work.

What’s the importance of training in retail?2023-05-13T11:18:19+00:00

Training is essential in retail to ensure that employees are equipped with the skills and knowledge to meet the demands of their roles. It helps improve employee performance, customer service, and sales. Furthermore, regular training helps keep staff updated with the latest industry trends and practices, ensuring the organisation remains competitive.

What is retail staff training?2023-05-13T11:18:19+00:00

Retail staff training involves equipping employees in the retail sector with the necessary skills and knowledge to perform their duties effectively. It includes product knowledge, customer service skills, sales techniques, and operational procedures. At Oracle Academies, our retail training programmes are designed to enhance these skills and more, leading to improved customer service and increased sales.

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